Property & Tenancy will arrange for repairs and maintenance of WPI owned homes. If there is something that needs attending to, tenants should report it to the Property & Tenancy Team as soon as possible. Call 039 664 7800.
There are different response times depending on the nature of the repair.
Urgent Repairs – After Hours
During business hours (between 9am-5pm) tenants should report all urgent repairs to the Property & Tenancy Managers as soon as possible:
Phone: 03 9664 7800.
Once a year the Property & Tenancy Team will make a time to come out and inspect your property. Property inspections give you an opportunity to raise any issues and gives WPI an opportunity to assess the property and plan cyclical maintenance.
When you rent a WPI property, you are not permitted to make changes to the property without WPI’s consent. If you make changes to the property without WPI’s consent, you may have to cover the costs of restoring the property to its former condition.
If you’d like to carry out works (e.g. painting, installing air conditioning) please complete this application and submit it to WPI. If WPI agrees, the works may be carried out at your expense and on the terms and conditions in the form below. Please don’t start doing the work before WPI agrees.
Sustainability Information for Tenants
Refer to the ‘Renters Guide to Sustainable Living’ for advice on how to make inexpensive changes to your home to make it more comfortable, save money and reduce your environmental impact.